What Personal Information do we collect?
The Bastion Coffee Co Pty Ltd trading as ”Bastion Lane Espresso” collects Personal Information from a variety of sources including from members of the public, advertisers, prospective employees, mailing lists, recruitment agencies, contractors and business partners.
In general, the personal information Bastion Lane Espresso collects includes (but is not limited to) name, address, contact details, gender, occupation and where relevant, financial information, including credit card information, banking details and income information.
Obtaining Personal Information
We obtain most Personal Information through Bastion Lane Espresso account registration process and updates to account details. You may provide information when you request or acquire a product or service from Bastion Lane Espresso or its related companies, provide a product or service to Bastion Lane Espresso, complete a survey or questionnaire, enter a competition, participate in forums or when you communicate withBastion Lane Espresso by email, telephone or in writing (for example if you contact customer service or provide feedback).
We also obtain information through device technologies called ‘Cookies’. Cookies are data files placed on your device or computer and often include an anonymous unique identifier. You may configure your browser so that you are notified before a cookie is downloaded or so that your browser does not accept cookies. Bastion Lane Espresso may use information contained in cookies to make assumptions about the user of the computer and to provide users of that computer with focused advertising that Bastion Lane Espresso believes may be of interest, based on that information. In some cases a web page might contain more than one cookie, the information gathered from these different cookies are used to build statistical and demographical information which does not identify you personally to advertisers and other third parties for marketing, promotional purposes.
To disable your cookies, please refer to the help menu within your Internet browser. However, cookies allow you to take full advantage of some of Bastion Lane Espresso’s features, and we recommend that you leave them turned on.
Bastion Lane Espresso from time to time collects information from via Indirect collection. Bastion Lane Espresso endeavours to collect personal information about an individual only from that individual. However, in some circumstances, Bastion Lane Espresso may obtain personal information from a third party. If you provide personal information about another person to Bastion Lane Espresso, Bastion Lane Espresso requires that you inform that person you have done so and provide them with a copy of this policy.
How Bastion Lane Espresso Uses Personal Information?
Bastion Lane Espresso may use information it collects from you for the primary purpose for which it is collected and for such other secondary purposes that are related to the primary purpose of collection. Bastion Lane Espresso generally uses personal information to:
- communicate with you;
- provide you with products or services you have requested
- personalise your experiences on Bastion Lane Espresso, including saving shopping cart information;
- help Bastion Lane Espresso manage and enhance its services;
- provide you with ongoing information about opportunities on Bastion Lane Espresso in which Bastion Lane Espresso believes you may be interested;
- give you the opportunity from time to time to receive email and ‘e-newsletters’ from Bastion Lane Espresso
In most cases where Bastion Lane Espresso asks you to provide information about yourself, if you do not provide Bastion Lane Espresso with that information, Bastion Lane Espresso will not be able to provide you with the requested product or service.
When you place an order through the Site, we will maintain your Order Information for our records, unless you ask us to delete this information.
Seeking Access to Personal Information
You have the right to seek access the Personal Information held about you and to advise Bastion Lane Espresso of any inaccuracy, exceptions to this right is set out in the Privacy Act.
If you make an access request, please use the contact information below. Bastion Lane Espresso will ask you to verify your identity and specify what information you require. If you are a resident of the European Union we are processing your information in order to fulfill contracts we have with you (for example, if you make an order through the Site), or otherwise our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including US, Canada, and Australia.
Sharing Your Personal lnformation
Information about our customers is an important part of our business, and we are not in the business of selling it to others.
Bastion Lane Espresso may also provide your information to:
- Third parties engaged by Bastion Lane Espresso to perform functions on its behalf, such as processing credit card information, order fulfillment, mailouts, shipping, debt collection, marketing, research and advertising;
- Third parties authorised by you to receive information held by Bastion Lane Espresso
We use the Square Space e-commerce platform to power our online store – you can read more about how Square Space uses your Personal Information here: https://www.squarespace.com/privacy. We also use Google Analytics to help us understand how our customers use the Site – you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptput.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful requests for information we receive, or to otherwise protect our rights.
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe maybe of interest to you, for information about how targeted advertising works, you can visit the National Advertising Initiatives (‘NAI’) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
How Secure Is Personal Information?
Bastion Lane Espresso manages Personal Information in accordance with this policy and the Australian Commonwealth Privacy Act.
Bastion Lane Espresso protects the Personal Information Bastion Lane Espresso holds from misuse, loss, unauthorised access, modification or disclosure by various means including firewalls, password access, secure servers and encryption of credit card transactions. Bastion Lane Espresso uses Secure Sockets Layer (SSL) software, which encrypts information you input. It is important for you to protect against unauthorised access to your password and to your computer. Be sure to sign off when finished using a shared computer.
For more information about our privacy practices, if you have questions, or if you would like to make a comment please contact us at firstname.lastname@example.org or by mail using the details below:
Bastion Lane Espresso
Re: Privacy Question/Compliance
1464 Kyogle Road
UKI NSW 2484
Updated 15 April 2020